Shipping policy
1. Shipping Times: We strive to provide our customers with the best possible shipping experience. All orders will be processed and shipped out within 1-3 business days. Please note, this does not include weekends or holidays.
2. Shipping Carriers: We work with reputable shipping carriers to ensure that your order is delivered safely and on time. The carrier we use will vary depending on the item(s) you order and your location.
3. Shipping Cost: We offer free shipping on certain times of the year that we run sales on our online store. Please note that these offers are for a limited time only.
4. Tracking: We provide tracking information for all orders so you can follow your package’s journey on its way to you.
5. Delays and Errors: While we strive to ensure that your order is delivered on time, sometimes unforeseen delays and errors can occur. If this happens, please contact us as soon as possible so we can work to resolve the issue.
6. Returns: If you are not satisfied with your order, you can initiate a return within 14 days of delivery. Please note that the customer is responsible for the cost of return shipping to our warehouse in Asia.
7. Customer Service: Our team is dedicated to providing you with the best possible customer service experience. If you have any questions or concerns about your order, please don’t hesitate to contact us.
2. Shipping Carriers: We work with reputable shipping carriers to ensure that your order is delivered safely and on time. The carrier we use will vary depending on the item(s) you order and your location.
3. Shipping Cost: We offer free shipping on certain times of the year that we run sales on our online store. Please note that these offers are for a limited time only.
4. Tracking: We provide tracking information for all orders so you can follow your package’s journey on its way to you.
5. Delays and Errors: While we strive to ensure that your order is delivered on time, sometimes unforeseen delays and errors can occur. If this happens, please contact us as soon as possible so we can work to resolve the issue.
6. Returns: If you are not satisfied with your order, you can initiate a return within 14 days of delivery. Please note that the customer is responsible for the cost of return shipping to our warehouse in Asia.
7. Customer Service: Our team is dedicated to providing you with the best possible customer service experience. If you have any questions or concerns about your order, please don’t hesitate to contact us.